Smart roofing is a family run business that has been up and running for 2 years but has roofers with 10+ years experience. We strive on customers satisfaction and always try our very best to achieve it. We carry out all types off roofing from replacing a tile to full roof replacements.
I had a very quick reasonable quote which had a 2 year guarantee. The work included repointing 2 Valleys and realigning a small gutter. The work was carried out fairly quickly and included replacing a 90 degree corner gutter joint. I was happy with the work at first. Then when it rained the gutter leaked at the corner joint. It took several phone calls before I could get hold of Smart roofing. A date was agree for them to rectify the problem. They failed to attend. My window cleaner, who also does my gutters inspected the corner joint, took some photos and told me that the corner joint was not the correct size for the gutter. To make it fit the gutter had been cut down on the outside edges. This caused the corner joint to be misaligned, hence the leak. This modification was done without my knowledge or consent. I tried multiple times to phone and also email Smart roofing but have never had a reply. All my messages seem to be ignored. This company gave me a 2 year guarantee which seems worthless. Would I recommend this company, after the none after care service that I have experienced, the answer is NO. The Latin phrase seems to apply here. Caveat emptor.
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