Very friendly and professional. Will use their services again if required.

Paul and his cousin removed the old globe style bath taps that had been there for over 50 years. and installed new modern style taps which we can now use with a push on shower which is so much easier for shampooing. They got on with the job, and explained when they had to replace some of the old lead pipe, so we were kept in the loop! The only drawback is they should work on their time keeping and arrive when they say they will. Apart from that, they did a good job when they did arrive!!!

Very nice guy and very friendly. Good plumber too! But when discussing price before a job, I should be told there is an additional "£50 call out charge" on top. The price also went up £40 when he arrived so there was a 2nd chance to mention the extra fee. As I said, really nice guy but adding an extra fee at the end leaves me feeling unhappy and unfortunately, that stops repeat jobs and recommendations.

Tradesman completed the job before agreeing the price, even though he was clearly requested to provide a quote before he starts work. He promised to provide diagnostic report and invoice when he reaches home but insisted to be paid instantly. I have called him several times and sent messages and he has failed to respond. It was a tenanted property that he was called to and I am concerned about his credentials and if he has even fixed the issue properly.

Did the job as advertised

I am so happy with your work apriciated for kindness and amazing experience Thank you 😊

Arrived 5 hours later than initially advised, initially proposed a replacement part but could not source the part at the time, so fixed the problem by alternate method. The part will still need to be sourced and fitted at a later date.

This was the most unprofessional and unpleasant encounter with a workman I have ever encountered. My advert was quite clear, supply and replacement of toilet like for like and getting rid of old toilet. I received and accepted a quote from Mr Paul Toomer and expected the job to be done as agreed. He arrived at 8:30 PM almost 6 hours late. After dismantling my old toilet, he claimed he could not get a like for like toilet and therefore needed to do some adjustments with my box but only for an additional £50.00. I accepted under duress as I did not want to be left without a toilet, with the proviso that he fixes any damage. He continued grumbling that the job was taking too long and he needed more money. On completion and after I paid him cash he then asked for an additional £50 for a so called “call out charge” which was never mentioned before. Meanwhile, there where huge gaps around the toilet he fixed with missing tiles and my floor tiles where also damaged. I refused to pay him more money. He left and dumped the old toilet in my front drive not completing the contract we agreed. The only positive is that the toilet works and there is no leakage so far. I was left with an unpleasant experience and had to employ a decorator to fix damage left behind and got rid of old toilet myself.

Paul has done the job and the kitchen hob and extractor working.

The gas engineer was polite and arrived at the property swiftly