Small family run business. No job too big or small. Competitive prices.
I am writing this review with a heavy heart as I feel really very frustrated! Job was done since the 23rd of October & whole money paid immediately! I was told by tradesperson that he would be carrying out a Full roof service, repairing cracks on roof, replacing missing slates, repointing ridges, etc. And that his service will come with a 10yr guarantee and his insurance details will be given to me. But the invoice didn't contain a 10yr guarantee or any insurance details. When contacted, tradesperson said he forgot to add those details and that he will be meeting up with me to give me an updated invoice, but up until now that hasn't happened! Couple of days after work was done, a NEW leak was discovered around the chimney. I've been trying to get tradesperson to come and have a look, but he just keeps dribbling me, won't turn up when he says he would and won't pick calls. This has been going on for over 2weeks now and it is taking a toll on me! I would have to report the issue to Trading Standards too! I'm really very sad about this bad experience!
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