Welcome to harpers roofing your local roofing company we offer many services from roof repairs to new roofs, including new facias and soffits, we install the new dry verge system to support gable end And dry ridge systems we take pride to all of our work and give 100% satisfaction
The Response to my Post was very swift. (The roofers arrived on site within half an hour). The supervisor/salesperson was very helpful and courteous. He recommended that, whilst on the roof to attend to the one dislodged roof tile I had reported, a full roof survey should be undertaken to identify any other necessary remedial works. The survey identified that all ridge tiles and valley gutters required re-pointing. I was given an instant initial quote of £800, which I felt was very high. I was pressured by the salesperson to agree for the work to be carried out immediately. The quote was subsequently reduced to £700 on the condition that I agreed for the work to be undertaken straight away. It was a Friday afternoon, with heavy rain forecast over the coming weekend so, not wanting to face the prospect of a leaking roof over the weekend, I agreed for the work to be carried out straight away. The work was carried out within approx 2.5 hours. Before paying the bill, I inspected the roof work from ground level using binoculars. I observed that some of the ridge tile joints had not been fully re-pointed and there was still debris left in the valley gutters. The salesperson instructed the roofer to return to the roof and remedy these issues; which he did. Upon completion of this remedial work, I re-inspected the roof using binoculars. I observed that some of the pointing on the ridge tiles was rough and had not been finished off smoothly. When I pointed this out to the salesperson, I was flippantly told, “well, you got some extra concrete for free.” The work area was not left in a tidy condition, with cement dust, moss, and old pieces of mortar left on the pathways and grass verges.Overall, I am disappointed with the quality of service I received and the poor value for money considering the limited time expended on the roof and the small amount of materials used.
They were very pleasant and got on with the job and cleared up when they had finished
The team arrived on time, did the job swiftly and fully. They did come back to finish tidy up to close off a job well done. Thanks, Patrick and team.
speedy work, first quote was excessive but brought down to inline with other quotes
Excellent price, job completed same day and finished to a high standard . Would highly recommend
The guys turned up early very professional told me and showed me everything they where doing . Polite workers and very hard working never stopped. They have done an excellent job even tidied up after themselfs. Also saw my neighbour had a problem and sorted them out also as no charge. I would recommend and definitely use Patrick and his team again
Excellent work . Kept informed all the time.about what was found and choice of directions to go in.
Did an excellent job of repointing the chimney on a difficult roof. Would definitely recommend them.
First class job done up to a high standard. Would highly recommend these guys and use again in the future.
Very professional, company went above and beyond ,in the service they delivered. Guy keep it up.
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All reviews are submitted by homeowners who have had work completed as part of using our service. Whilst every effort is made to verify and check reviews, we ask all homeowners to conduct their own research and follow our Homeowner Checklist before hiring.
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