18 years experience in gas breakdowns, installs and servicing. Small company, working times are flexible to suit customer.
Stuart basically charged me full money for an incomplete job. His workmanship was unsatisfactory as he turned off all the radiators and valves which meant my brand new boiler went into safety mode. There was no hot water when he left. He was also supposed to fit a brand new hot water zone valve for which he charged me but put in a second hand defective one. I was constantly chasing him to finish of the incomplete job but he kept on failing on his promises and timeline. I have a full exchange of messages whereby I was constantly chasing him to finish off of the work. He put in chemicals in the radiator which he was supposed to come out and drain but failed to do so. I had to another engineer out to complete the job. The job ended up being really expensive as Stuart clearly overcharged for the work and charged me for a new part, which clearly was not new and defective. I had to buy a new zone valve again. Very disappointed with the failed promises. I paid him on trust but a lesson learned.
Great service. Responded quickly, turned up on time and completed job quickly.
Stuart called and was really good, came out that night and did the job quickly.
Very good, will use him for all future gas and plumbing problems.
Missed 1st appointment then asked to come out the next day and failed to come out a 2nd time. Disappointed.
Came on time, did a thorough job.
Do not trust this guy , he made a quote , we agreed to the price and time and he never turned up on two occasions that we agreed. We'd prepared rooms and we were waiting for him but he phoned to say that there was a problem at home and that he would call back to rebook the job. We never heard from this guy again, not even txt. Totally Unproffesional...if he didnt want the job he should of just said.
Very helpful and job done to a good standard.
chatty, well-mannered, knowledgeable.
Quick service and fixed the immediate problem
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