Eurostar Roofing

3 reviews
Joined Apr 2024
Established 2012
Partnership
ID checked
About

EUROSTAR ROOFING is a family business that has been successfully installing and repairing domestic roofs for decades. We are based in Plymouth and operate throughout all areas. We are very proud of our local reputation and the quality of our work reflects the high standard we strive to achieve in our trade.

We are real time served tradesmen not salesmen, which allows us to provide an agreeable free quotation for you without any hidden costs and overheads. We will ensure your project is carried out on time, within budget, with minimal disturbance and to the exacting standards we are renowned for .

Skills
Builder
  • Cellar & Basement Conversion
  • Conservatory
  • Extension
  • Garage Conversion
  • Log Cabins / Timber Framed Building
  • Porch / Canopy
  • Staircases - Metal
  • Staircases - Wooden
  • Structural Steelwork
  • Drainage Specialist
  • Drains & Sewerage
  • Septic Tanks & Soakaway
  • Roofer
  • Ventilation
  • Zinc / Metal Roof
  • Tree Surgeon
  • Crown Reduction
  • Crown Thinning
  • Stump Grinding
  • Tree Felling
  • Latest Reviews
    Roof Damage Inspection and Repair Cost

    The roof is OK but I am unable to get a receipt and guaranty for the work done.

    Fix Leak in Semi-Detached Property

    The initial post for just a roofing repair triggered a quick response from Eurostar Roofing, and, after initial investigation quoted the most reasonable quote, however, on closer inspection (after giving them the ‘go-ahead), it was found that many of the batons under the tiles has rotted due to ingress of rain water, the tiles generally were brittle, and at least one complete side of the roof required replacement. A price was quoted for one side, but I asked for a quote for the entire roof replacement, as it seemed better economics. The quote was £11,500, and as work had already been done as a diagnostic, I decided to proceed with Eurostar and signed electronically for this amount. Ten people were put on this job, and the entire work was done within three days. However, on the last day I received a phone call to say that the rafters were in danger of rotting at the base, and that the roof required them to be replaced, at a further cost of £2,500 (£14,000 in total) ! I expressed concern that this hadn’t been included in the original quote, but was told they could still replace the roof, but wouldn’t be able to give me the ‘promised’ 20 year guarantee, and as they already had the old roof removed, I felt obliged to agree, and was told they would order the wood ! I was sat in my car at the time, about to drive the 17 miles or so to site, and when I got there they were already starting to tile the back side of the roof. I asked how they were going to insert the new rafters and was told that work had already been done ! I queried the fact this had been done within an hour of the phone call, and was told I was now ‘picking the job to pieces,’ and that ‘I’d agreed to that price,’ which, as a presumably valued customer, made me wonder if I’d chosen the correct roofing company, especially as I asked if the guarantee was ‘insurance backed,’ and was told it was, but that I would receive it when I’d paid ! I paid the same day as they completed the work, but have not yet received a copy of their guarantee, and all has gone silent, with no communication since.

    Install Outlet for Bathroom Ceiling Fan

    They were very polite and worked hard in this hot weather today.

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    About Our Reviews: The reviews contained on this page have been submitted by users of our service who have had a job completed by a verified trade member. We operate a closed loop feedback system which protects our users from fake reviews.

    All reviews are submitted by homeowners who have had work completed as part of using our service. Whilst every effort is made to verify and check reviews, we ask all homeowners to conduct their own research and follow our Homeowner Checklist before hiring.

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