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Asked me if I wanted him to come now. I said yes and he assumed that I would know that means emergency rates. He completed the work without any indication of estinated costs prior and then got angry when I disputed the costs and threatened to rip the part out of the toilet he had put in. Apparently his costs are £125 call put plus £125 for the first hour work (regardless if only 20 minutes) plus cost of parts. None of this was mentioned prior to completing any work. Tried to negotiate £160 which he refused until my brother who is a builder spome to him saying his behaviour isn't standard practice. I would avoid this person.
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