CentrilGroup provides emergency and planned plumbing/Leak detection works 24/7 365 days a year with a guaranteed same day arrival time. You will receive a corporate service for local rates.
We cover everything from a dripping tap to a full bathroom refurbishment, broken down boiler to an emergency water mains repair at 4am.
We are leak detection specialists, with all our engineers carrying equipment worth over £20,000 capable of finding any leak,anywhere. We are insurance approved, we provide a service allowing most home owners to sit back and relax knowing they're claims are being dealt with professionally and efficiently
I would have loved to have given Centril UK a higher score as my initial interaction with them was brilliant. They were happy to jump in when my original lumber was a bit wishy washy with availability dates. Sure, their price was a bit higher than I had budgeted for, but they offered a deposit and monthly payment plan for the remaining 50%. But then my situation changed, and my original plumber reappeared with availability and after talking to the customer service guys at Centril I was assured that I could cancel my booked shower installation with them and get a full refund as they knew they were a filler in a tricky situation. That was 8 weeks ago, and I still haven't received my refund, in fact all I've had is excuse after excuse. First, their payment system was down for 3 weeks, then I was told that the payment had been made by the owner and should be in my account withing 2 working days, the last one being that their finance team would be in touch to resolve the issue. All of these promises have not been met. Their communication on what is happening, has also become non-existent where now I don't even get a reply to my messages or phone calls, even my compliant submission has been ignore with no acknowledgment sent.
He called withing half n hour and arrived same day work done withing few hours time. Price was little out of my budget but he also gave me 1 year waranty too☺️
Good communication, priced very reasonable. Supplier sent them the wrong size shower door but fitter went and collected correct one same day. JOb finished on time, very pleased
Very pleased with all elements of the work completed.
Great communication and fast
HIS WORKER HAS BROKEN MY NEW BATH WHEN INSTALLING 3 WKS AGO AND STILL NOT REPLACED, EXTRACTOR FAN AND CEILING NOT COMPLETED, COMBI BOILER INSTALLED WITH FLUTE GOING OUT THE WINDOW, THE PIPES NOT INSULATED AND RUNNING UP THE WALL OUTSIDE, CALLED AND TEXT MANY TIMES TO CONSTANTLY CHASE TONY BUT USES MANY OF HIS EXCUSES HE WILL TURN UP OR SEND SOMEONE BUT FAILS TO DO SO.
Excellent service
Good service and helpful
Fixed our new tap, sorted pipe work below the sink too. Plus installed our new filter. Within the money and time quoted. Clear and great communication. Lovely plumber who was respectful of our home too.
I had my bathroom refitted with CentrilGroup the communication was excellent throughout Victor the tradesman who carried out the work was exceptional hard working professional respectful and a perfectionist with his work he was clean and tidy and always on time I’m really happy with the finished work and I would definitely use CentrilGroup again and definitely recommend them to everyone and not forgetting the price was responsible as well excellent work
About Our Reviews: The reviews contained on this page have been submitted by users of our service who have had a job completed by a verified trade member. We operate a closed loop feedback system which protects our users from fake reviews.
All reviews are submitted by homeowners who have had work completed as part of using our service. Whilst every effort is made to verify and check reviews, we ask all homeowners to conduct their own research and follow our Homeowner Checklist before hiring.
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