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Boss cleaning ltd
About
We are a Hampshire based company providing cleaners for domestic and commercial properties as well as deep cleans and end of tenancy too.
We have been running a huge contract on a military base covering all end of tenancy cleans and the community centres and are building our business locally to take on more contracts and jobs.
We pride ourselves on reliability and efficiency.
Skills
Cleaner
Latest Reviews
Weekly House Cleaning Service Needed
Firstly, the day that cleaner was meant to come initially, was cancelled on the morning we expected her, an hour after she was due, as she was hungover from a funeral. She then did arrive the next week but did not pick up on how she had to clean. I did initially let the company manager, Victoria know that she was okay and then regretted it immediately, as so many things not done or done badly. I had been desperate for a good cleaner, as had tried a few cleaners unsuccessfully. I have had great cleaners who have worked for me for years- one for decades until she retired and she came to our wedding too. So I was probably just hoping that she was good- but my husband pointed out how bad she was too. Joanna the cleaner was dreadful and would not have her again. She completed less than half what any other cleaner would have done, in a longer amount of time, so cost us more. The "cleaning" standard was dreadful with much missed that I had asked her to clean- simple things that a cleaner should not need to be asked. She did NOT clean the kitchen floor and she did not clean the overflows on basins. The list is enormous- at least 20 simple items like these that she missed. We will never have her again- or anyone from this company. Too expensive for apparently good, but actually terrible cleaner. I would like some of our wasted money back really.
Reviewed by
- Jenni
- - Mar 4, 2025
Boss cleaning ltdHi Jenni I have responded to you via email. Just to confirm the cleaner that came to your house doesn’t drink alcohol so I can assure you she was not hungover! Your lengthy emails and persistent contact which I have been more than accommodating to make me feel very disappointed that you have left this review. As I said to you after giving you a cleaner who I have had for a long time with constant “outstanding” reviews on efficiency, reliability and being friendly I can only put this down to unrealistic expectations. We gave you 1 hour for free for you to show the cleaner around your huge home and she had to take a short break as she wasn’t offered so much as a glass of water in her time with you, for this reason you were only charged 6.5 hours for 8 hours at your house. There will not be a refund as the work that was completed was as far as I understand it back breaking. Your listed 2 building had hundreds of tiny windows that were all cleaned by hand (as asked) so I’m sure anyone would understand if you give that much time to a task that needs precision and attention there will be certain things that wouldn’t get covered. Your initial email praised the work that had been done and you said that the house wasn’t up to scratch so you anticipated it being easier in weeks following….. I’m disappointed to hear that you weren’t satisfied and I hope you can find a cleaner that’s able to achieve what your looking for in the time your giving to do it. Good luck.
Regular House Cleaning Service Needed
Professional, courteous and friendly.
Reviewed by
- Ian
- - Feb 4, 2025
About Our Reviews: The reviews contained on this page have been submitted by users of our service who have had a job completed by a verified trade member. We operate a closed loop feedback system which protects our users from fake reviews.
All reviews are submitted by homeowners who have had work completed as part of using our service. Whilst every effort is made to verify and check reviews, we ask all homeowners to conduct their own research and follow our Homeowner Checklist before hiring.
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