Boilerguard UK Ltd

41 reviews
Public liability insurance
Joined Apr 2024
Established 2014
Limited Company
ID checked
Gas Safe Engineer
About

Gas Safe registered, all certifications and insurances in place for your peace of mind. A company with many years experience in the trade. We are available for Boiler Service, Landlords Certificates, Heating system repair and installation upgrades and maintenance. Always happy to help with small plumbing jobs, replace tap washers ball valves repair leaks etc. We care about our customers and enjoy building long lasting relationships looking after you and your property heating and plumbing needs

Skills
Heating Engineer
  • Gas Boiler
  • Gas Fire
  • Gas Ovens, Hobs & Stoves
  • Radiator
  • Under Floor Heating - Water System
  • Plumber
  • Bathroom, Kitchen and WC Plumbing
  • Gas Boiler
  • Plumbing Repair & Maintenance
  • Power Showers and Pump
  • Radiator
  • Under Floor Heating - Water System
  • Water Tanks and Immersion Heater
  • Latest Reviews
    Replace Three Bedroom Radiators

    Perfect Job they did for me.

    Fix Boiler and Actuator Issues

    Andrew is nice and experienced gas Engineer who completed the job efficiently, he also helped us to tighten nuts on some radiators and prevented water leaking of radiators. But I am not happy with the company Boilerguard, as the quote price £295 for replacing both the valve and pump on phone call, but written quote only mentioned valve replacement, then I called again to clarify and was told to replace both valve and pump. when Andrew came to do the job, he was told only replace the valve, it will charge £412.60 for replacing both valve and pump. The parts cost of Tower APUMPHE pump and Drayton Mid-position valve is about £150 on Amazon website, add vat is £180, the total time from arriving and leaving our house is 1 hour 11 minutes on the job report, therefore, the Laber cost is £232.6 for 1 hour and 11 minutes. It's too expensive for replacing valve and pump for central heating.

    Boilerguard UK Ltd
    Hi Yunxia, First of all from your post you advised the 3 port valve was stuck and you could not even move it manually hence I was able to quote you to supply and fit new 3 port valve complete. That means valve body and head or also known as motor., it would not be possible for me to diagnose a faulty pump over the telephone. Secondly we do not purchase our parts from Amazon to supply to customers, we use reputable suppliers that will honor the warranty of the manufactures should a part fail. I will apologies if there was any misunderstanding on your behalf but I was very clear on what we were coming out to complete. Also when it was found the pump had failed too we priced the pump to you at cost price with no extra labour. So due to information above advised I do think you are very unfair with a 2 star review.
    Service Boiler and Fix Drip

    Andy was prompt and efficient, he also explained thoroughly what the problem was.

    Service and Repair Existing Gas Boiler

    Fantastic business. Andy was knowledgeable, respectful and very professional. We're really happy with the work undertaken and will be using Boilerguard for future services

    Repair Radiators Not Getting Hot

    Very prompt. Gave very good information.

    Repair Underfloor Heating System

    Andy was a great engineer. The issue was diagnosed quickly, the pump was in and functioning in under an hour. Very knowledgeable, chatty down to earth bloke.

    Annual Gas Boiler and Fire Service

    Completed the job on time as expected. No problems.

    Annual Gas Safety Certificate for Boiler

    I recently had a boiler service and gas safety inspection carried out by Boilerguard UK, and I couldn’t be more impressed with their service. From start to finish, the process was smooth, professional, and efficient. Andrew, the engineer, arrived promptly, was friendly, polite, and extremely knowledgeable. He left the work area spotless and provided a detailed report at the end of the service. Boilerguard's pricing was transparent with no hidden surprises, which is always a bonus. I would highly recommend Boilerguard and give them 5 out of 5!

    Service for Global 70XT BF RCE Gas Fire

    On time No fuss very efficient job done !!!!!!

    Fix Radiator and Hot Water Issue

    Able to come within a few days of the enquiry and provided a realistic quote. Work was completed quickly and cleanly.

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    About Our Reviews: The reviews contained on this page have been submitted by users of our service who have had a job completed by a verified trade member. We operate a closed loop feedback system which protects our users from fake reviews.

    All reviews are submitted by homeowners who have had work completed as part of using our service. Whilst every effort is made to verify and check reviews, we ask all homeowners to conduct their own research and follow our Homeowner Checklist before hiring.

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