Here at allstar we take pride in our customers satisfaction we cover All of Perth and Kinross Fife and the Lothians
To be quite candid I was a little hesitant to engage Sidney because of the recent poor review but it was the only poor review and I was prepared to give him the benefit of doubt. Sidney's quote for the job was quite competitive against others and I liked his manner. So Sidney got the job and I wasn't disappointed. His communication was good, he was punctual and above all he and his 'mate' were careful, clean and considerate. The roof clean was effective and well done. Suffice it to say I am looking for further work to be carried out and have asked for quotes. So in conclusion, based on the job done I am totally satisfied with the standard of work and quite happy to give my 5* review and recommendation to those considering engaging Allstar Roofing for work.
Sidney was quick to quote and do the job. They communicated with me regularly and kept me posted on issues and progress. Excellent service and would definitely recommend.
Friendly and efficient service for completing a flat roof repair.
I will start by saying Sidney was a nice guy and was always polite, and the reviews on here were all positive so didnt think twice about hiring Allstar. However that's about as positive as this review is going get. I can't comment on Allstars roofing practices but their patio laying skills/practices leave a lot to be desire. Short version: Avoid. Corners cut, zero professionalism, compmete lack of respect for property and patio Installed to below minimum standards with an abominable finish. For details read on. I posted a job to have a little bit land cleared of brush, leveled and to have several iron fence posts removed. I was also requiring a 21m2 Indian sandstone patio with a monoblock border Installed. Sidney came out to quote the land clearing job and I decided after a chat to use him for the patio job also. What was quoted as a 4 day job dragged on for just over 2 weeks. You see, Sidney took on my job because he had a big job lined up but it got postponed. However a few days In to my job his big job was back on the books so my job was sidelined. The Allstar website and quote states "materials installed to the HIGHEST OF STANDARDS from our PROFESSIONAL team at Allstar. This couldn't be further from the truth and here's why. Land Job: Sidney hired a digger for a day to scrape away the brush, remove a couple tree stumps and what I assumed would be to remove the iron fence posts. He didn't remove the fence posts with the digger and when he went back to the remove them I witnessed his guys snapping them off at gound level. I told Sidney they need to be removed completely. He came back the next day to remove them and sent photos of them removed. I found after though that the ones his guys managed to snap off were just covered with dirt and not completely removed. I found them later whilst digging the land. Sandstone Patio: When Sidney came to quote the job he told me that sandstone needed to be primed before laying the slabs, in the Allstar official job quote sent via email he included that all slabs will be primed before laying. Day 1 all slabs put down that day were not primed. Corners were being cut right out the box. I wasn't home but was able to check progress and review work on cctv. All day 1 slabs had to be lifted and start again! Sydney swears that it wasn't intentional. Intentional or not corners were cut Day 2 the monoblock went down along with some new slabs. I came home to find some very poorly cut slabs and very wonky monoblock. The edges of the monoblock were left looking like burst sofas! As in the cement that was sqeezed out when tapping the blocks into place had not been cleared up and left in a state! when challenged on this Sidney told me that's normal, it will all be cut away with a saw at the end and I'll be happy with the finish. To make matters worse he managed to cut the stems of my Jasmine plant in the process! The Monoblock had to be re laid and wonky slabs lifted and replaced. From here worked slowed down dramatically. A couple hours here a few hours there. Slabs going down but having to be lifted again for one reason or another(not adhered down correctly or cut wrong) 2 weeks later I have something that resembles a patio. But as stated above minimum standards have not been met. Not all slabs are level with each other creating trip hazzards and there are low spots where water pools. There is plenty more I can say but im getting tired of ranting and I think you get the just of it. As for professionalism there was none. All the workers that visited the property just disposed of their litter all around my garden and I found(and witnessed on cctv) cigarette butt's just disposed off without a care. Zero respect for my property. No attempt to minimise mess. Alot of the concrete that had to be lifted to re lay slabs was just scraped on to my grass and wood bark path! No attempt to tidy it up. And finally everything is just covered in cement! My garden fence, my log cabin walls, my shed doors, my driveway and most importantly the patio itself. I had to use a drill and wire brush attachment to clean off all the cement that had been left to dry on the sandstone slabs and monoblock. All in all an absolute mess and disaster. Personally I would avoid hiring Allstar. Their low quotes reflect the low quality of work you recieve and I cant imagine I got the short staw and every other job they do is to a higher standard. This was the first time I've ever paid someone to do work being that I expected it would be to a higher standard than I could achieve myself but I've been left thoroughly disappointed.
Excellent. Will rehire.
Good guy,took his time,reasonable price,time will tell if it's successful but assured me any problems give him a ring.
A very good job. I'm very happy with the outcome of his workwork and I would recommend him.
Knowledgeable, polite, listened to what I wanted. Honest, and his recommendations were good. Sidney told me honestly what he thought did not need to be done yet, and what was more urgent. He kept me updated and was always on time. Sidney's was the middle of the three quotes and I thought his was the most reasonable. He took photos of every step to show his work and it looks good - no more leaks.
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