UPVC door lock - inside handle up, outside still opens it!

Pushing the door handle upwards, would normally stop the door opening from outside from what I understand. This does not seem to be the case. Is the a lock issue or something else?

Asked by Thufael on 22nd Jun 2021
Expert Trade Answers
"It sounds like you’re lock gearbox is at fault I would suggest changing it"
Answered on 14th Feb 2022 - Member since Nov 2020 - report
"When you lift the handle it does not actually lock the door you need to lock it with the key, lifting the handle only operates the lathes so you can lock it with a key"
Answered on 22nd Jun 2021 - Member since Aug 2019 - report
"Lifting the handle only engages the hooks/ bolts etc. You still need to lock the door to prevent it being opened."
Answered on 22nd Jun 2021 - Member since Sep 2019 - report
"With The Door, Open Lift The Door Handle, To See If All Parts Of The Door Mechanism Move.

Check To See If The Latch Is Going Into Latch Keeper(On The Frame) When Closing The Door."
Answered on 7th Apr 2022 - Member since Jan 2020 - report
"You need a split spindle or off level handle to achieve this. May be possible to do depending what mechanism is in the door currently. Sounds like you have a normal handle and spindle which means both sides of the door will do the same thing. I.e both sides locked or unlocked at the same time"
Answered on 22nd Jun 2021 - Member since Sep 2020 - report
"The door will open from external handle if you haven't locked the door. You didn't say if you had locked it or not."
Answered on 22nd Jun 2021 - Member since Feb 2021 - report
"Hi unfortunately the problem will be with the locking mechanism itself replaced mechanism that fit most doors are available at Screwfix etc"
Answered on 22nd Jun 2021 - Member since Jun 2021 - report
"Depends if it's a self locking door or not. Self locking wont open from the outside normal pvc doors do any issues give me a call I'll come sort this issue"
Answered on 22nd Jun 2021 - Member since Sep 2020 - report
"Pushing the handles up only engages the locking system to the frame. It is only locked when either turning the key or thumbturn on the inside.

There are some manufactures that have positioned the handles slightly higher on the outside that allows the handle to go down but does not open the door without the key being turned.

You have a straight through spindle which allows the door to be opened and stops you from bei ng locked out if you have forgotten your key."
Answered on 22nd Jun 2021 - Member since Dec 2018 - report
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