New laid turf very patchy

Question

I had a new turf laid in September 2024 and did not cut the grass till November The grass was about a foot in height I hired a gardener to cut the grass first with the trimmer and then with the lawnmower 
Since then the turf has gone very patchy it looks as if at the patches the grass has been pressed and there is no sign of the grass growing there
What is wrong with it? Can it be put right so that it looks like a nice neat proper lawn?
Please advise what has to be done and how much will it cost?
Thanking you in advance

Derek · Answer

In my experience cut out new soil underneath & new turf is the best way to combat the problem. As for cost for me to do it I would need to take a look at it to see much of it needs doing

New laid turf very patchy

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