New double glazed window's an door drafty an loud

Question

Hi need help. I got new windows an door in September 2024 problem started right away can hear everything as if the windows an door are open my neighbours dog barking from the back garden, also drilling coming from at least 10 houses up the street as if it's right next to me. The draft coming from the front door in the hallway is freezing as is the whole house which wasn't before they got put in. I have contacted the company they cant find any issues there's definitely a problem I'm wasting heating an I shouldn't be need advice please. Thanks

Lindon · Accepted Answer

Dear sir/ madam my advice would be get a second opinion from another window firm as they able to find the problems your experienced 
Where your location please

Kyle · Answer

Hi Gloria it wpupd be impossible for me to diagnose without coming tonthe property? Where are you based please ? Ill see if its possible to come out and look

Will · Answer

Hi, I would advise testing the coverage on the opening vents. If there's insufficient coverage then you'll have the problem as described.

Also, if they are measured small then the gaps around the item can allow for noise to pass through.

I would certainly advise asking either fensa or certass to inspect if no joy from the original installation company.

Good luck.

Carl · Answer

Hi, 
The hinges are adjustable,  it sounds like they are not adjusted correctly, it might just need a pull in

Daniel · Answer

Hi you need the door serviced correctly so it pulls in tight ,there's ways of doing this some installers haven't got the experience to set the door once installed

Mark · Answer

Hi 
I would find the problem straight away 
I refurbish windows & it’s down to poor installation. Drafts and no sealing of cold bridging 
It’s a common mistake unfortunately 
Cold will still come through UPVC with proper sealing 
Any further????   I’m Mark from my job quote 
Hope this gives you an idea

New double glazed window's an door drafty an loud

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