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Question

Please I am looking for what process to follow if a tradesperson collects a deposit of £400 for a job for the past 3 months that he has not done and has stopped taking my calls and replying to my texts.

Daniel · Accepted Answer

Hello, I would contact trading standards and report him. They will give you the best advice. 
Thanks.

Nuno · Answer

If it was a job from the site customer service should be able to help you as they have all our info

Jamie · Answer

If he is from the website, report him as they will deal with him, aswell as have his details 👍🏻

David · Answer

Its actually fraud and deception as its gaining money via deception if no work has been undertaken .
Ring Action Fraud for advice .
If he has done work and not come back then it changes into a civil problem and you can ring Citizens Advice and be advised of County Court action .
They may suggest local trading standards too .

Mark · Answer

Get the address and take them to the small claims court

Anthony · Answer

sounds like he has stolen your money, i would think to call the police and then get a case or direction as to what you can do next

Christopher · Answer

Unfortunately  I hear about this  stuff going on  more and more   
Im guessing you paid cash in which not much comeback 
 However. Depends on the details you have 
If you have proof of  deposit Been paid  eg bank transfer  cheque  or some receipt from him saying about deposit 
Did you find him from an online  site such as this one in which case they will certainly have details of the trades person  
 Any information you have like address. Im Sure you can   try and claim money back  with a small claims court however. It's unlikely   and you could end paying more money out  you might well have to put it down to experience  but good luck

Suhayb · Answer

Report him to the website and they will take action for you

Alex · Answer

You need to tell him you are taking matters further if there is no contact check he has insurance and then take action

Marcus · Answer

Hi there, I would get either a legal letter sent to his buissness address or olace of work first, then if still no action is taken, you can start processing of £35 pound court introduction

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