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  • Should we get a refund for removal truck breakdown?

    Our removal truck broke down on the way to our new home and we were a day late getting our belongings. We've asked for a partial refund but the company says no. Are we being unreasonable to want some money back?

    Asked by Cheryl on 10th Mar 2023
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    Moving heavy furniture from home

    How do I protect my wood floors when moving heavy furniture out of the house? Is there something I can use to help protect them or should I hire the professionals?

    Asked by Lou on 28th Feb 2023
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    How far will a man with a van travel?

    How far would a man with a van be happy to travel under normal circumstances? Just wondering how far to cast my search net!

    Asked by angie on 30th Jan 2023
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    What size skip do I need for seven bags of rubbish?

    If I want to have about seven rubbish bags worth of waste removed, what size skip should I hire?

    Asked by Everson on 18th May 2022
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    Can I leave binliners for collection at my front door?

    Could I leave various binliners filled with waste at my front door when I'm not home for a man and a van to collect or would this be against some regulations?

    Asked by Abdul on 25th May 2022
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    Packing own boxes ready for removal company

    If I pack all the boxes ready for a removal company, am I liable if anything breaks inside them while they're in transit?

    Asked by Michael on 31st Mar 2023
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    Removal companies and houseplants

    I've read somewhere that removal companies don't transport houseplants. Is this true?

    Asked by minesh on 4th Mar 2023
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    Are house removal breakages covered?

    Are removal firms insured for breakages if I've packed the boxes?

    Asked by jonathan on 1st Oct 2022
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    Packing boxes

    We have a lot of belongings. Is there a knack to packing boxes to reduce how many we need?

    Asked by Elly on 19th Oct 2022
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    Working out the size of removal truck

    How do I work out the size of removal van or truck I'll need to move?

    Asked by Jenny on 13th Sep 2022
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