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  • No water coming out of the hot tap

    The radiators weren't heating up properly. I bled the radiators (which didn't actually have any air in them, so were ok). I added some pressure (too much... so bled a radiator again till it was 1.4 bar (cold). Boiler played up so had to turn it off and on a few times. Heating was then able to come on (still only little heat so may possibly be sludge or something in radiators). Key thing, however, is that then, when I turned the hot tap on, nothing came out at all.... nor since. Pls can someone advise me! No hot water in during this cold snap is not fun. Particularly at the weekend! Thanks.

    Asked by Venetia on 25th Nov 2024
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    Leaking radiator

    How do I turn off my radiator values to stop a leak?

    Asked by Caroline on 2nd Jan 2025
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    Poor shower pressure

    How can I increase the pressure in my 2nd floor shower as the tank is on the 1st floor. I was considering buying a pump but no idea where to install it. The 1st floor bathroom/shower has okay pressure but it's not what we're used to. The heating system isn't a combi boiler I don't think as it has a water tank, emersion switch and a boiler separate in the next closet. The heating system says 1.6-2 bar when off and on so not sure it's a pressure issue. The shower is tiled over and behind the wall so I maybe assume the pump goes in the attic space somewhere. Thanks in advance if anyone could shed some advice.

    Asked by Michael on 30th Jun 2025
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    Horn sound when hot tap is turned on

    We keep getting a horn like sound from the pipe when we turn on the hot taps in both upstairs bathroom (mostly from here on shower and sink) and in the kitchen sink. It happens when we first turn it on, and we have to turn the pressure down for it to stop and slowly turn it up and then it's fine we had the boiler serviced recently

    Asked by Lianne on 21st Feb 2024
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    Can a main service pipe to a property be partially installed above ground

    I have an iron main water pipe serving our property but flats have been built over the pipe so the pipe is situated under our neighbours drive way. Bristol water have said we can cap the iron pipe off and divert it up into our property and connect it to an internal stop tap. The pipe would come out of the ground and would need a white external box connected to it to then run through our home. It’s the first time I’ve ever have come across this issue within thesny years of living in my property the work to replace a pipe under a concrete slab foundation doesn’t sound cheap. What are my options was Bristol water safe to say this obviously they know their stuff more than me. I’m neurodivergent and I am highly anxious about the repairs and cost I can’t sleep at night the noise is triggering I keep thinking the worse can someone please reply

    Asked by Leanne on 17th Feb 2025
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    DIY Outside Tap

    Hi, I'm looking to fit an outside tap, in the DIY shops I have seen kits with a flexible hose that goes through the wall and ones with a metal pipe, which is the best? Thanks

    Asked by Mark on 20th May 2024
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    Installing a water softener

    We live in a very hard water area and have seen water softeners advertised online. Are they worth the money and are they easy to install and maintain?

    Asked by Jackie on 6th Feb 2023
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    Plumbing basin waste

    Does a trap fit any basin or are they different sizes how difficult are they to fit

    Asked by David on 12th Sep 2022
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    Banging pipes

    There is a banging sound coming from the pipes in my house. It happens often enough. What could be causing this issue? Is it something that ought to be fixed or is it just an annoyance that is doing no real damage? If it needs to be fixed, how much might it cost?

    Asked by Pete on 9th Sep 2020
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    Water leak in overflow pipes

    I’ve had one of the tanks in my attic moved and now we have a leak in the overflow pipe, there is a small u joint between the pipe coming from the tank to the pipe going outside under the eaves. The water is dripping from the u bend, the pipes r all plastic ..? How can I fixed a leak in the overflow pipes, please?

    Asked by Fiona on 13th May 2021
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