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  • Back door handle spinning

    I have come out of my back door and lifted handle too hard so now is just turning and I can't get back into my house what can I do the door is unlocked but can't pull handle down to open as it just keeps turning

    Asked by Stephanie on 10th Oct 2023
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    Lockable thumbturn

    What is a lockable thumbturn

    Asked by Sarath on 9th Aug 2022
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    Matching locksets

    Is it possible to buy locksets which are keyed the same?

    Asked by Sarath on 17th Dec 2020
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    Are digital door locks worth it?

    Could you give me an idea of the pros and cons of a digital door lock?

    Asked by duncan on 5th Jan 2021
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    uPVC door locking issue

    I’ve got a upvc door and it turns with the key in place but won't actually lock?

    Asked by angie on 22nd Dec 2020
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    Padlock for garden shed

    What type of padlock can you recommend to keep a garden shed secure?

    Asked by Joyce on 1st Dec 2022
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    How do I get grit out of door lock

    How can I get grit out that's stuck in my door lock? We've been doing some exterior work and grit seems to have got into the mechanism.

    Asked by Cheryl on 15th Jun 2023
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    Pros and cons of rim automatic deadlatches

    Hey, I’m just wondering, what are some of the pros and cons of rim automatic deadlatches that come with key-locking handles? In what cases/properties might this type of lock system be best suited?

    Asked by jonathan on 9th Mar 2022
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    What locks can I use on a fire door?

    What types of locks or locking systems are ok to put on a fire door?

    Asked by Everson on 18th May 2023
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    Stiff new door lock

    Why would my new lock be very stiff to turn with the key it's brand new

    Asked by Leslie on 9th Aug 2024
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