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  • Independent advice on boilers

    Can heating engineers offer independent advice on new boilers? Or are they tied to certain boiler brands? Many in our area seem to have brand logos on their vans and websites.

    Asked by Harry on 30th Sep 2022
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    Where will I find my boilers serial number?

    Hi there, I’m just wondering where I’d find a serial number on my boiler exactly?

    Asked by Simon on 13th Jan 2022
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    Installing a boiler in the bathroom

    What there any special requirements for having a boiler installed in a bathroom?

    Asked by Abdul on 2nd Oct 2022
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    Underfloor heating advice

    Hi. I’m hoping to have underfloor heating installed at some point. I just wanted to learn a bit more about them first. For instance, is it possible for a UFH pipe to leak beneath my floor and what precautions could I take to a) reduce this risk and b) be able to detect/know that this is the case, should there be an underfloor leakage? Thanks for your time.

    Asked by June on 19th Jan 2022
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    Re Boiler Installation

    Hello We have had a combi installed which has replaced our old conventional boiler. We have however had lots of problems with the new boiler. There are strange noises coming from the boiler & also problems with the water pressure. If I put taps on it causes the bath hot tap to come on. The stream of water coming out of the kitchen hot tap was so fierce we could not turn the tap off so are no longer using the hot tap in the kitcen. The engineer insists it is just because we have old taps and is going to replace the taps. The main issue is that he did the boiler installation in a day with a colleague. I am worried about whether they took any shortcuts but don't know enough about this. Please advise as to whether you think this is just to do with the taps or whether it could be a problem with the boiler installation. Everything worked OK with the old boiler.

    Asked by Sue on 15th Nov 2022
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    Is smart heating any good?

    Should I have smart heating controls fitted? Can they be added to an existing heating system?

    Asked by Greg on 23rd Nov 2021
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    Air source heat pump system

    Could anyone recommend a decent engineer that could carry out a service on these systems , as there Doesn’t seem to be many engineers at present around that can or are knowledgable enough to do one . Help and advice would be greatly appreciated as winters nears Many thanks

    Asked by Sean on 7th Nov 2023
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    Is a power flush necessary?

    How do I know if a power flush for my central heating is really needed?

    Asked by Lou on 16th Sep 2022
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    Boiler in a bathroom

    Is it possible to have a boiler installed in a bathroom? Might this depend on a range of different factors? Any advice on this matter would be greatly appreciated. Thanks!

    Asked by Michael on 20th Oct 2021
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    Boiler pressure - Baxi EcoBlue

    the pressure of boiler looks unstable After i re-pressurize to 1.5 bar, using tap is ok without problem. but when turn on the heating, the pressure rise over 2 and the error code showing water pressure high After i did the bleeding and re-pressurize to 1.3 bar, the heating is ok and pressure not over 2. But after the heating off, the pressure came down to 1 and sometime even lower than 1 need to top up again what will the problem with it and how to fix it

    Asked by Chi Fung on 12th Dec 2023
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