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  • Slow draining sink and washing machine waste backing up

    I own the top floor flat of a 3 story building. In May, my tenant noticed that the kitchen sink was draining slowly so after a lot of trying with drain unblocker, I got a plumber out who chucked stronger stuff down there which seemed to do the job. A few weeks ago, the problem came back as well as the washing machine waste backing up and leaking all over the floor. Someone came out who found a block in my pipework and cleared it out and the sink was draining fine, until she used her washing machine which seemed to block it all up again. Next I had a drainage company out who suggested it could be a blockage or build up in the stack pipe. They put a camera up the pipe and couldn’t see any blockage, but they couldn’t get right to the top. They also played around with the pipes and noticed that as soon as you loosened the joints, water drained away easily. So, they recommended an air admittance valve was installed. So a plumber did that and STILL no luck.

    Asked by Jo on 19th Sep 2024
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    How can I tell if my gutter is leaking?

    Hi! I’d just like to know, how can I tell exactly where a leak is in my guttering if I suspect there is one? Is it easy and okay to fix it myself?

    Asked by carole on 11th May 2022
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    Who's responsible for a drain?

    There's a drain that runs across the bottom of my garden and I think it's blocked. How do I know if it's mine or the water company's responsibility?

    Asked by Joyce on 8th Oct 2022
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    Proving rainwater goes into soakaway

    I believe my rainwater goes into a soakaway rather than the sewerage drain. How do I prove this?

    Asked by June on 29th Sep 2022
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    Blocked underground rainwater drain

    My external metal down pipe draining rainwater from the gutters rusted and has now been replaced. Apparently the reason for the rusting was a blockage in the underground pipework. The company who replaced the downpipe recommended calling dyno-rod but my neighbour has suggested that we could fit - a downpipe spout which can carry the water a short distance away from the house. Might this be an adequate short and long term solution??

    Asked by Anne on 18th Nov 2024
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    Safe ways to maintain a septic tank?

    What steps can a person safely take to maintain a septic tank?

    Asked by Harry on 31st May 2022
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    Do drainage companies offer warranties?

    Do drainage companies tend to offer warranties?

    Asked by Kamil on 25th May 2022
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    Subsidence causes

    Can subsidence be caused by a failing or damaged drain. How can I tell if it is a drain that is at fault or something else. Also, if it is due to the drainage, how is the property made stable.

    Asked by Janet on 1st Jul 2024
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    Tree roots stuck in drain pipe

    How do you remove tree roots from a drain pipe? Can I do this by myself or is it too risky/difficult? Will I need to add some kind of treatment afterwards to make sure the issue won’t keep repeating?

    Asked by Christian on 23rd Apr 2021
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    Sun damage on aluminium guttering

    Does aluminium, guttering fade because of daylight? Does the sun wear it away over time? How about at least the colour and appearance of the gutters?

    Asked by Julie on 11th May 2021
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